Job Information

Job Description, Responsibilities and Duties

• Independent telephone communication with debtors, handling calls, proposing solutions for debtors, and creating agreed repayment schedules.

• Collection of financial liabilities of clients of banks, telecommunications operators, etc.

• During telephone contact with debtors: presenting solution proposals to help them settle outstanding amounts.

• Working with the company’s internal operating system.

Employee Benefits and Perks

• Possibility to work part-time (shorter working hours) upon agreement.

• Full training provided for all new hires.

• Work in a pleasant environment of a law office in Ortigas

• Work for leading banks and telecommunications companies: UnionDigital Bank, Globe Telecom etc.

• Working hours: 8:00 – 17:00. 

• Quarterly performance bonuses.

• Employee benefits: 3 extra paid days off (birthday leave, sick day, paid Christmas leave), “fruit day,”,  unlimited access to beverages (water, coffee, tea, milk) etc.

• Young and friendly team environment.

• Employee retention below 5%. Most of our operators stay with us for 2 years or longer.

• Continuous team expansion and improvement.

• We are a completely different type of call center – work without stress in a pleasant atmosphere.

• Opportunities for career growth within the company and at international branches (Supervisor, Call Center Manager, Analyst, Head of Collections, etc.).

Recruitment Process
The selection process consists of two rounds.
Candidates with prior experience in debt collection are given preference.

Candidate Requirements

Education Level

• Secondary education with school-leaving exam 

• Post-secondary / Higher professional education

• Bachelor’s degree

• Master’s degree

• Doctoral degree

Suitable for Graduates
Yes

Personal Qualities and Skills

• Strong communication skills

• Independence and accuracy

• Reliability